Polar Wet Food Feeder

For the first week the product was great. The app worked well and I could see how many times my cat was at the feeder etc. Then it started to go wrong. The trays didn't turn, the door would keep opening and shutting and apparently my cat fed for 29, 678 hrs. I emailed the company. They sent me a list of troubleshooting exercises and said if it didn't work they would exchange the product. So I diligently went through all the procedures with no effect to be told, sorry, go through Amazon.
This would have been ok, however, i purchased this product in the Black Friday sale with a free mat. When I returned it, Amazon took off the cost of the free mat and said I had to purchase it and that I had to reorder the product at the full price. Needless to say I have now purchased a cheaper product with 5 feeding trays which has been .ore reliable

***UPDATE***
Since writing the review I was approached by the company, who were very apologetic about the poor performance of their product and customer service. It seems that the sensor in the side of the opening to the feeding bowl had malfunctioned. They have very kindly sent me a new cat feeder, free of charge and so far it is working perfectly. So thank you Petlibro for going above and beyond.

Review for PETLIBRO Automatic Cat Feeder Wet Food, Semiconductor Cooling, 2.4 GHz Wi-Fi Smart App Control, Refrigerated Food Turntable with 3 Compartments, No Ice Packs Needed, Ideal for Cat on a Wet Food

Automated pet feeding solution for situations where you are away, requiring pet feeding over that period. The feeder has refrigeration to help keep food fresh for a longer period. Using around 60W of power during normal operation, and the ability to wirelessly connect to a suitable WiFi source for remote monitoring and control. The feeder allows queuing of up to 3 separate meals in the feeder at the same time, then rotated around as needed for your pet ready to eat. The unit has 3 x AA battery (not included) backup to allow for uninterrupted operation during power cuts however this is not sufficient power to keep the food chilled. Overall this offers a smart way to keep your pet fed and the food chilled and fresh for up to 3 meal times.

Usually if we are to go away for a weekend we leave a mountain of dry food a couple bowls of water which although there is always plenty of dry food left when we get home my kitty is missing her wet food.

This just makes us both more comfortable and settled knowing she's got wet food to hand and it's staying cool and fresh.

The app is a life saver and easy to download and use.

The only thing I'm not keen on is how tall this is, my cat is a little lady and she's not keen on eating so high up and prefers low open bowls.

The problem with leaving wet food out for your cat is the speed at which it goes stale - especially in summer.

And of course when it congrats, it can become fly-blown and crawling with maggots after a while.

This is the solution - if you’re going to be away for a few days. Three servings can be put out for your cat, each in a separate compartment, and they will be kept cool and fresh to provide your little ray of sunshine with decent dining experiences.

Of course you’ll need to augment the portions with dry food if you want to provide a tasty, balanced diet.

I love the product my cat loves it too.
It's really easy to set up on the app but you really need WiFi to work because there only one button on the product to open the lid, I wish there was a button to open the food section. It's only on the app so if your WiFi or your phone doesn't work then your cat doesn't get his food.and i wish theres was more food section at the moment its only 3. thats the down side.
Other than that the food stays fresh and my cat loves it and I love it because I can go away for the weekend without any worries, I will put wet food food for 3 days and put dry food on the side.
It's a bit expensive as well,but does its job.
Well happy with the product.
The app has schedule of times of opening so your cat can eat and you can set it to stay that way as long as you want. Again am saying the food section won't open without wifi access.